| Job Location | United Arab Emirates |
| Education | Graduate; Post Graduate |
| Salary | Not Mentioned |
| Industry | Hospitality / Medicare / Account Management |
| Functional Area | Not Mentioned |
The Hotel General Manager is responsible for overseeing the daily operations of the hotel, ensuring excellent guest service, managing staff, maximizing profitability, and maintaining high standards of quality and safety. The GM leads the hotel team to deliver a memorable experience to guests while achieving business objectives.Key Responsibilities:Operational Management:Oversee all hotel departments including front desk, housekeeping, food and beverage, maintenance, and sales.Ensure the smooth functioning of daily operations.Maintain high standards of service quality and guest satisfaction.Financial Management:Develop and manage budgets, control costs, and maximize revenue.Prepare financial reports and analyze performance metrics.Staff Leadership:Recruit, train, and motivate staff to deliver exceptional service.Conduct performance evaluations and foster a positive work environment.Guest Relations:Address guest complaints and ensure high levels of guest satisfaction.Implement strategies to increase repeat business and guest loyalty.Marketing & Sales:Develop marketing strategies to promote the hotel.Build relationships with corporate clients, travel agencies, and other partners.Compliance & Safety:Ensure adherence to health, safety, and legal regulations.Maintain high standards of cleanliness, safety, and hygiene.Facility Management:Oversee maintenance and renovation projects.Ensure the hotel infrastructure is in excellent condition.Qualifications:Bachelors degree in Hotel Management, Hospitality, Business Administration, or related field.Proven experience in hotel management or a similar leadership role.Strong leadership, organizational, and interpersonal skills.Excellent communication and customer service skills.Ability to analyze financial data and develop strategic plans.Knowledge of hospitality software and property management systems.
Keyskills :
Leadership & Team Management Communication Skills
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