| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Hospitality / Medicare / Account Management |
| Functional Area | Not Mentioned |
Head HostessJob Location: UAE:?Maintain and update daily reservations and shifts in our system, ensuring seamless communication with management.?Manage all reservations and related requests with precision and attention to detail.?Demonstrate thorough knowledge of operations, services, hours of operation, and menus to provide exceptional guest service.?Exercise professional judgment to optimize seating strategies and manage operational flow, ensuring a smooth dining experience.?Greet and assist guests with a warm, welcoming, and professional demeanor.?Anticipate and respond to guest needs with a sense of urgency, demonstrating a proactive approach.?Maintain awareness of guest preferences and compile personalized service history to deliver tailored experiences.?Effectively handle guest inquiries and resolve challenges in a timely and courteous manner.?Process records, arrange special functions, and maintain accurate paperwork, stock, and host stand tidiness.?Prepare daily reports and track guest satisfaction to ensure continuous improvement.Requirements:?At least 2 years of experience in an upscale dining environment, preferably high-volume restaurants.?A positive attitude, charming personality, and excellent communication, organizational, and time-management skills.?Prior knowledge of Balkan languages is a plus.?Ability to multitask, prioritize, and remain calm under pressure while delivering exceptional guest service.?Proficient in MS Office and the Seven Rooms reservation system.
Keyskills :
MS Office and the Seven Rooms reservation system
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