| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Hospitality / Medicare / Account Management |
| Functional Area | Not Mentioned |
Qualification: Estimated Qualification like bachelor’s degree holder, Diploma/Degree/CertificateSalary: AED 5000 to 10000Location: Sharjah, United Arab EmiratesCompany: Sharjah CollectionDescription:Sharjah Collection is currently hiring a Guest Service Agent to join its hospitality team. This role is ideal for professionals with hands-on experience in guest services who are passionate about delivering exceptional customer experiences in a hotel environment. The position plays a key role in ensuring smooth front desk operations and maintaining high standards of guest satisfaction.Major Responsibilities:Welcoming guests in a professional and friendly manner and handling check-in and check-out proceduresManaging reservations, room allocations, and related system updatesResponding promptly to guest inquiries, requests, and concerns to ensure a positive stay experienceCoordinating closely with housekeeping and other hotel departments to meet guest needsProcessing payments accurately and maintaining clear and organized recordsMajor Requirements:Previous experience in customer service or hospitality is preferredStrong communication skills with the ability to multitask efficientlyProfessional appearance with a positive and service-oriented attitudeBasic computer knowledge: prior experience with hotel property management systems is an advantageFlexibility to work shifts, including weekends and public holidays
Keyskills :
Guest service Customer Service
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