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Guest Relations Executive (Hostess) ? Jumeirah Group

1.00 to 10.00 Years   United Arab Emirates   22 Apr, 2022
Jumeirah Group - Other locations
1 Jobs Openings
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

About Jumeirah & the Hotel:Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different? brand promise.Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.About the Job

  • An opportunity has arisen for a Guest Relations Executive (Hostess) to join our Food & Beverage department in the Jumeirah Group. The main duties and responsibilities of this role:
  • Provide knowledgeable, friendly, professional and efficient F&B support to all colleagues ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards
  • Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOP in the F&B Standard?s Manual
  • Represents the venue first and last point of guest contact entrusted with their welcome and fond farewell.
  • Responsible for the warm welcome of all the restaurant?s guests in a friendly and timely manner.
  • Ensures fond farewell of each guest encouraging them to return.
  • Ensures hostess desk/door is manned at all times so that all customers receive a friendly & prompt welcome.
About you:
  • Secondary education
  • 1-2 year in Guest Service experience in a 5 star hotel
  • Fluent English communications skills
  • Must possess interpersonal skills and ability to work in multi-cultural environment
  • Knowledge of Food and Beverage applications (micros, epicure)
About the Benefits:We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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