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Guest Relations Executive F&B - Jumeirah at Saadiyat Island Resort

1.00 to 10.00 Years   United Arab Emirates   24 May, 2022
Jumeirah Group - Other locations
1 Jobs Openings
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

      At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.      We want you to do well from the beginning, so well give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah Your Place to .      A landmark property for the Emirate of Abu Dhabi, Jumeirah at Saadiyat Island Resort opened in November of 2018, the resort offers 296 rooms, suites and duplex villas facing the sea, showcasing views from either a private balcony or garden access room, with an extended patio and outdoor space. This luxury beach front resort embodies the beauty of the ocean - the stylish contemporary architecture is decorated with marine themed touches that bring the outside world to life. Home to eight dining venues, Jumeirah at Saadiyat Island Resort has plenty of dining options including an all-day dining venue, two signature restaurants, a lobby lounge and bar, a pool and beach bar and a sports lounge. Guests are welcome to explore the 400 meter public beach and three swimming pools.      An opportunity has arisen for a Guest Relations Executive to join in Kitchen Department in Jumeirah at Saadiyat Island Resort.      The main duties and responsibilities of this role are:

  • To always embrace the Jumeirah Hallmarks
  • To follow proper payroll and uniform procedures.
  • To set up the host/hostess stand, review the reservation book and make recommendations as to the set up of the room.
  • To open the restaurant for business at the prescribed time each shift.
  • To inspect the cleanliness of each section of the dining room and make necessary improvements as well as check each table prior to opening to ensure its proper set.
  • To pick up the daily menus and insert them properly in their covers.
  • To inspect every menu and list to ensure their immaculate condition and appearance.
  • To develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day.
  • To assign seating taking into account service standards.
  • To know the server stations, their daily assignments, their personal timing patterns and their maximum workload capacity.
  • To maintain a station chart and cover count for the restaurant.
  • To be fully capable of working with open table system
  • To ensure each guest receives the highest quality of service.
  • To greet each guest promptly, courteously, graciously with eye contact, a smile and good posture.
  • To handle guests without reservations or those waiting for others to join them.
  • To handle lost and found items.
Qualification
  • Experience in similar positions in the Middle East
  • Demonstrated experience working in a Lifestyle restaurant concept
  • Experience working in the hospitality or other customer service related  industry

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