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Guest Relations

1.00 to 3.00 Years   United Arab Emirates   27 Oct, 2025
Job LocationUnited Arab Emirates
EducationHigher Secondary School & Equivalent
SalaryNot Mentioned
IndustryHospitality / Medicare / Account Management
Functional AreaNot Mentioned

Job Description

The Guest Relations Executive is responsible for ensuring a positive and personalized experience for guests, addressing inquiries and complaints, and acting as a liaison between guests and departments to maintain high service standards.Key Responsibilities:Welcome guests and provide professional, friendly serviceAddress guest needs, concerns, and feedback promptlyCoordinate with front office, housekeeping, and other teams to fulfill guest requestsMaintain accurate records of guest preferences and complaintsSupport VIP arrivals, special requests, and guest eventsPromote hotel services and offerings to enhance guest satisfactionEnsure service standards and brand values are consistently met

Keyskills :
Customer Service Soft Skills

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