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Guest Relation Officer

1.00 to 10.00 Years   United Arab Emirates   23 May, 2022
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

About the position:

  • Achieve monthly unit sale targets by taking the customer on a structured ?one offer? journey
  • Maximize retained gross margins on unit sales to maintain branch profitability
  • Achieve monthly product sales targets
  • Promote effective referrals to Showroom Managers to ensure 100% second facing for enhancing revenue and Net Promoter Score opportunities
  • Achieve the set Trade-ins and Dealer Installed Options accessories sales targets
  • Manage leads to increase sales revenue (Tel/Web/Walk-in enquiries conversion to be at 25%)
  • Ensure capture of customer data in Fastrack (test drive, Emirates ID, email address, etc.) to enable efficiency and accuracy in the dashboard for adequate referencing and follow up
  • Achieve personal and professional growth by attending and actively engaging in daily, weekly, and monthly sales meetings
  • Mandatory and recommended trainings to stay up to date with systems and product knowledge
  • Staying up to date with current brand campaigns and competitor campaign activities
  • Enhancing financial knowledge on available customer buying options

Keyskills :

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