General Manager - Jumeirah Pre-Opening - Makkah

Job Description

About Jumeirah:Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different? brand promise.Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.About the Job:An opportunity has arisen for a General Manager at the Jumeirah Pre-Opening Hotel in Makkah. The General Manager will lead the opening of the hotel and develop the commercial and operational strategy for the property to drive optimal performance, achieving financial and other business targets. The General Manager will also maintain effective relationships with key stakeholders, including owners, corporate office, guests and suppliers.The main duties and responsibilities include:

• Manage a successful opening of the hotel.
• Fully understand the market needs for the hotel.
• Review industry and other relevant trends to identify potential areas for improvement, innovation or differentiation.
• Analyse revenue generation trends of the hotel to identify critical areas for revenue generation.
• Ensure that annual hotel sales and marketing plans are developed, implemented and monitored, and that they deliver required results.
• Establish clear accountabilities for profit and growth with all operational teams, and contributions in expense management for all support functions.
• Ensure the hotel management team maximises productivity and efficiencies, following company guidelines and complying with local legislation.
• Monitor hotel performance, participate in regular financial and business review meetings and agree any corrective measures, where required. Present appropriate information to owners and/or their representatives.
• Ensure effective financial control and reporting measures are implemented, (including accurate forecasting), complying with Jumeirah finance directives.
• Regularly and personally verify that guests are receiving personalised, thoughtful and generous service in line with the brand standards and expectations.
• Act as a role model for all colleagues, clearly demonstrating the Jumeirah hallmarks, guiding principles and leadership competencies, and ensuring they are embedded throughout the hotel.
• Lead, develop and inspire the hotel management team, encouraging accountability for team and individual performance.
• Actively participate in recruitment, succession planning and talent development for the hotel management team to ensure the Jumeirah culture and brand promise are supported.
• Ensure learning and development opportunities are provided for all colleagues, to develop capability and skills and to support colleague growth.
• Support localization programmes and ensure national colleagues are given the opportunity to learn and grow.
• Ensure the hotel complies with all applicable regulations and legislation, including Health, Safety & Hygiene, employment legislation and financial reporting. Support internal and external audit teams to ensure risks are identified and controlled effectively.
• Ensure that crisis management and continuity of business plans are well-developed and well-managed, and that colleagues are fully briefed and aware of their responsibilities.

About you:The ideal candidate for this position will have the following experience and qualifications:

• Bachelor?s Degree in Hospitality Management or equivalent from an accredited and renowned University
• Minimum 5 years? General Management experience within the luxury hospitality sector, having worked in Iconic hotels.
• Middle East and Pre-opening experience
• Strong knowledge of relevant Leisure / Corporate / Groups / MICE customer segments
• Strong knowledge and proven record of Sales & Marketing / Revenue Management

About the Benefits:We offer an attractive salary, paid in Saudi Riyals, the local currency in Makkah. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, incentive programs, children?s education assistance and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

Keyskills :