hireejobsgulf
Register for Job

Front Office Supervisor

1.00 to 10.00 Years   United Arab Emirates   14 Jul, 2022
Kempinski Hotel
1 Jobs Openings
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Kempinski Hotel and Residences Palm Jumeirah is located on the Palm, one of Dubais most sought-after areas, a stay here means being immersed in luxury. It offers 244 luxurious suites, villas and penthouses, situated on five sprawling acres of territory. It combines four Food and Beverage outlets and private beach.Front Office SupervisorThe Front Office Supervisor is responsible for supervising the operations at the reception to ensure that the highest professional services are given to all guests in accordance with the Kempinski and luxury hospitality service standards.Key Responsibilities:

  • Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
  • Plan and supervise the day to day operations of the Reception section which are related to the arrival and departure of guests, including the room sales, the room assignments of VIPs, Groups and Crews and room registrations.
  • Coordinate and monitor the work of direct subordinates and verify that all Front Office colleagues are well groomed in order to ensure guests? satisfaction and adherence to service standards.
  • Carry out training for new employees and on the job training.
  • Handle guest requests and complaints in a polite and efficient manner.
  • Liaise and coordinate with various departments to ensure all information on guests are accurate such as rate, room type, billing, guest requests and oversee that guests? specific requirements are addressed in an efficient manner.
  • Keep abreast on hotel products and services as well as on tourist and business traveling information that may be of any interest to our guests.
  • Accomplish a set of administrative duties such as briefing, producing, reviewing and writing reports and other specific duties related to the job function.
Desired Skills & Qualifications:
  • Minimum of 2 to 3 years? experience in a similar position
  • Preferably in an international, luxury five-star hotel
  • English - excellent communication skills
About KempinskiAt Kempinski Hotels we pride ourselves on delivering a beautiful performance for each and every one of our guests. Dedicated to please, educated to entertain and never compromising on the European elegance of service, we are driven by our passion for crafting distinct and meaningful experiences. Each of our remarkable properties is a stage upon which our people perform their best and every day is an opportunity to apply their unique talents. We offer recognition for your skills, an environment that encourages personal growth, and respect and support from colleagues and leaders. Connected by our shared values, our passion for craftsmanship, and our care for one another, we are a global community of hoteliers. Your stage awaits.Discover a career crafted by you.

Keyskills :

APPLY NOW

Related Jobs

© 2023 HireeJobsGulf All Rights Reserved