| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Garments / Fashion / Merchandising / Showroom Leisure / Fitness / Luxury Sales / Retail / Corporate / Business Development |
| Functional Area | Not Mentioned |
At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviewsDrive client relationships within an omni-channel approachProvide pre-buying feedback on productsDrive eNPS through people experience initiatives and cultureEnsure adherence to VM guidelines and Standard operating procedures (SOPs)Ensure click and collect are conducted within SLAs (Service-level agreement)Ensure customer data is properly captured in adherence to marketing team requirementsPromote loyalty program (MUSE) and stay up-to-date with app offerings etc..Support with in-store marketing events and activationsKeep abreast of all brand social media activities and campaignsDrive sell-throughs within the storeSupport in-store CX initiativesProvide input to what?s working well/what?s not working well within the storeWhat youll need to succeed :Strong English and Arabic communication skills.You will be redirected to the company website to apply for this position
Keyskills :
CRM CX communication skills
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