External Supply Operations Lead (Africa & Middle East)

Job Description

POSITION SUMMARY:This position is responsible for managing the business relationship, operations, and performance of a portfolio of Contract Manufacturing Organisations (CMOs) located in Africa Middle-East (AfME) CMOs that launch, manufacture and supply finished pharmaceuticals in different dosage forms for Pfizer. Through a matrix organization, this position will provide operations leadership to a (VSOT) which includes representatives from Supply Chain, Quality, Technical Services, Procurement, EH&S and Finance and which - together - has responsibility for launch preparations and for routine quality, supply and cost of finished pharmaceutical products from an assigned portfolio of partners. They will work closely with our Customers in Commercial Business Units, in Alliance and in Business Development to bring to market and to manage supply of our products for Patients. The External Supply Operations Lead develops and manages implementation of strategy and tactical execution to secure timely launch and product supply and to achieve cost improvement targets and other outcome metrics. They also contribute strongly to the development and execution of PGS and External Supply strategies.POSITION RESPONSIBILITIES:

• The External Supply (ES) Operations Lead is responsible for the business relationship and for the performance of a global portfolio of pharmaceutical product Contract Manufacturing Organisations (CMOs) and supply partners across a range of technologies that may include solid oral dose and sterile injectables and vaccines.
• Leadership on short-term tactics as well as on long-term strategies ensures that every CMO contributes to achieving the ES targets and strategic objectives.
• They provide operational leadership through a matrix organization to all members of the VSOT including quality, supply chain planners, procurement, finance and technical project and EH&S. The ES Operations Lead is accountable for the results of the VSOT. The activities and responsibilities of the VSOT include:
  • Own P&L responsibility for selected portfolio including direct accountability for contract negotiations and external relationship management with the contractor base up to CEO level
  • Co-ordination of required activities across PGS to new Products which require sourcing from a local 3rd Party
  • Development and execution of manufacturing and supply plans and meet market demand for product and meet or exceed supply performance targets
  • Collaborate with stakeholders globally including but not limited to Product Portfolio Leaders, Brand Supply leaders, Commercial, Business Development and PGS leadership
  • Act as a Change Control Committee for relevant changes.
  • Develop and execute tactical plans for continuous improvement of CMO performance in the areas of product quality, environmental health and safety, compliance, customer service and product cost.
  • Review of the status of deviations which impact or may affect product supply. The ES Operations Manager is responsible to secure correct and timely closing of relevant deviations, and when necessary, lead closure of investigations that have not been properly addressed by the CMO.
• Oversee and secure timely execution of new product introduction, launch, process changes (including changes of materials and API), product enhancement, and product transfer programs. They will lead and participate inlocalization teams where required.
• Ensure that product supply, quality, compliance, and cost issues are adequately addressed by making extensive use of Operational Excellence tools and by mobilizing the necessary resources for support in all required areas. Lead these cross-functional teams where required.
• Collaborate with EH&S to ensure CMO compliance with environmental, health and safety regulations and alignment with Pfizer and ESs Net-Zero strategy.
• Secure effective communication of key product supply issues to stakeholders - this includes accurate and timely updating reports in alignment with Pfizers Integrated Manufacturing Excellence approach.
• Partner with ES Quality to ensure CMOs comply with regulatory requirements, cGMPs, Pfizer Quality Standards and Standard Operating Procedures.
• Manage the cost reduction program:
  • Identify cost reduction opportunities with CMOs and supply partners
  • Validate the financial impact and ensure the opportunities are captured and reported in the Long-Range Plan and the Operational Plan
  • Oversee execution and implementation, lead the execution team as appropriate
  • Meet or exceed annual budget cost reduction target
• Maintain awareness and intelligence of potential new sourcing and business development opportunities in AfME and identify strategic sourcing partners in the region who share common vision/values for the manufacture/packaging/testing of pharmaceutical products.
• Secure compliance with Legal Requirements of the Foreign Corruption Policy Act and related other legislation as directed by the relevant Pfizer Corporate Policies. The ES Operations Lead is accountable for appropriate documentation of compliance with all such requirements.
• Lead assigned project and initiatives for his/her portfolio of CMOs including but not limited to:
  • Serialization
  • Business Continuity Plans and management of risk
  • Supplier Network Collaboration
  • Net-Zero
• As assigned, they lead or participates in continuous improvement projects for External Supply Emerging Markets and China category team.
• 20 - 25% travel required

KEY PERFORMANCE INDICATORS:Launch and Supply performance: sustained ability to meet launch targets and key ES Outcome Metrics Compliance: Achievement of Quality and EH&S metrics Demonstrated continuous improvement of performance Product cost reduction.TECHNICAL SKILL REQUIREMENTS:Level of Education: Minimum Bachelor degree (e.g. Engineering, Science, Pharmacy or Management) or equivalent experience MBA preferredExperience - At minimum, greater than 15 years of experience in one or more pharmaceutical supply functions e.g. in Operations, Technical Services, Supply Chain, Quality Operations, External Supply and/or Procurement.Proven experience in manufacture and supply of pharmaceuticals in different forms - especially, solid oral dose, sterile injectable, specialty or in other technologies.Project Management experience is also highly desirable.Languages: Fluency in English and ideally also in ArabicOther Specifics & know-how: Excellent verbal and written communication skills including a demonstrated ability to lead and participate in teams at all levels of management is required. Well developed interpersonal skills (leadership, integrity, team orientation, flexibility, creativity) experience in projects that require collaborative approaches strong analytical skills ability to understand business issues and processes knowledge and understanding of pharmaceutical manufacturing processes and regulatory requirements.LOCATIONThe role will be based in Pfizer Africa-Middle East region - Turkey, Africa, Middle East, other AfMEPurposeBreakthroughs that change patients lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.School of LeadersWe, as Pfizer Turkey, make a difference with our visionary and pioneering approaches ranging from our concept of raising leaders through rotations, providing international career opportunities to creating a flexible, enjoyable work environment. There are no limits to what we can accomplish to touch lives here!FlexibilityWe aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Lets start the conversation!Equal Employment OpportunityWe believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Manufacturing#LI-PFE

Keyskills :
Procurement Supply Chain Analytical Skills Technical Services Regulatory Requirements Manufacture Project Management quality operations Operations

About Company

Pfizer Inc. is an American multinational pharmaceutical and biotechnology corporation headquartered on 42nd Street in Manhattan, New York City. The company was established in 1849 in New York by two German immigrants, Charles Pfizer (1824–1906) and his cousin Charles F. Erhart (1821–1891).
Pfizer develops and produces medicines and vaccines for immunology, oncology, cardiology, endocrinology, and neurology. The company has several blockbuster drugs or products that each generate more than US$1 billion in annual revenues.In 2020, 52% of the company's revenues came from the United States, 6% came from each of China and Japan, and 36% came from other countries