| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Key Responsibilities: Handle inbound and outbound calls professionally and courteously.Provide information regarding medical services, appointments, and hospital procedures.Schedule, reschedule, and confirm patient appointments.Address patient queries and resolve issues efficiently.Maintain accurate records of interactions and appointments in the system.Follow up with patients as needed to ensure satisfaction.Collaborate with healthcare teams to facilitate smooth patient communication.Qualifications: Excellent communication and interpersonal skills.Previous experience in a call center, preferably in healthcare.Knowledge of healthcare services and patient confidentiality standards.Proficiency in MS Office and call center software.Customer service-oriented attitude.
Keyskills :
Call Center Good communication skills
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