| Job Location | United Arab Emirates |
| Education | MBA / Management Post Graduates |
| Salary | Not Mentioned |
| Industry | Administration / Commercial Operations Corporate Planning / Consulting |
| Functional Area | Not Mentioned |
Every day will bring new and exciting challenges on the job while you:- Champion and advocate for Enterprise customers within Amazon Web Services (be their voice)- Develop the team responsible for solving technical issues and working directly with AWS engineers to ensure that customer issues are resolved as expediently as possible- Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud- Help Enterprise customers define IT and business processes that work well with cloud deployments- Engage with Director and C-Level executives to translate business needs into technical and operational plans- Work with AWS executive leadership to influence the product roadmap- Provide detailed reviews of service disruptions, metrics, detailed pre-launch planningAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from thelargest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.TheAWS Global Support team interacts with leading companies and believes that world-class support is critical to customersuccess.AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- Analyze and present operational reviews to customer leadership- 4+ years managing technical teams in the banking sector- 5+ years of experience in direct customer engagement, with a focus on support to senior executives (Vice President and C-level)- Must have a track record of effectively managing a technical teamPREFERRED QUALIFICATIONS- Experience scaling an organization through growth or expansion- Previous experience in technical account management, business relationship management or consulting- Previous experience managing a budget or P&L- An adaptable communication style that can fit diverse audiences (with varying technical backgrounds)- Proficient in communicating complex ideas, either with the written word or in presentations- Excellent analytical skills with a track record of achieving balance in innovative thinking with a strong customer and quality focus- A degree in an STEM field is a plus; an MBA is a big plusAmazon is an Equal Opportunity-Affirmative Action Employer ? Female / Minority / Disability / Veteran / Gender Identity / Sexual Orientation.You will be redirected to the company website to apply for this position.
Keyskills :
business relationship management Previous experience managing a budgetExperience scaling an organization through growth
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