| Job Location | United Arab Emirates |
| Education | Diploma; Engineering Graduates/PG |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling Engineering |
| Functional Area | Not Mentioned |
Electromechanical Service AdvisorJob Location : UAEKey Responsibilities :•Customer Support: Serve as the primary point of contact for customers, addressing their inquiries, concerns, and service requests promptly and professionally.•Technical Assistance: Diagnose and troubleshoot issues with water treatment equipment, providing effective solutions and repairs.•Maintenance and Repairs: Perform routine maintenance and emergency repairs on electromechanical systems, ensuring optimal performance and compliance with safety standards.•Documentation: Maintain accurate records of service activities, including work orders, service reports, and customer interactions.•Training and Guidance: Provide technical training and support to customers and junior technicians, enhancing their understanding of equipment operation and maintenance.•Quality Assurance: Ensure all service activities meet company quality standards and customer expectations.•Inventory Management: Monitor and manage spare parts inventory, ensuring availability of necessary components for timely repairs.•Continuous Improvement: Stay updated with the latest advancements in water treatment technology and electromechanical systems, applying new knowledge to improve service efficiency.Key Generic Skills :•Technical Skills: Proficiency in diagnosing and repairing electromechanical systems, with a strong understanding of water treatment processes and equipment.•Customer Service: Excellent communication and interpersonal skills, with a customer-centric approach.•Problem-Solving: Strong analytical and problem-solving abilities, with attention to detail.•Team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive work environment.•Flexibility: Willingness to travel and work outside regular business hours as needed.Qualification & Experience :•Minimum Qualifications: Diploma or degree in Electromechanical Engineering, Electrical Engineering, or a related field.•Minimum Experience: Minimum of 3 years of experience in a similar role, preferably in the water treatment industry.
Keyskills :
Proficiency in diagnosing and repairing electromechanical systems
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