| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Key ResponsibilitiesServe as the first point of contact for clients via phone, email, or chat.Provide accurate information regarding products, services, and company policies.Resolve client inquiries, complaints, and concerns promptly and professionally.Track and document all client interactions, feedback, and resolutions in the CRM system.Coordinate with internal teams such as sales, finance, and technical departments to ensure efficient service delivery.Conduct follow-ups with clients to ensure satisfaction and retention.Identify opportunities for process improvement and recommend enhancements to improve the client experience.Stay updated on company products, services, promotions, and policy changes to deliver accurate support.QualificationsMinimum 2 years of experience in client support or a related customer-facing role.Excellent communication and interpersonal skills.Ability to multitask and work efficiently in a fast-paced environment.Detail-oriented with strong problem-solving skills.Proficiency in CRM systems is a plus.SalaryAED 4,000 – 5,500 (based on experience and performance)
Keyskills :
Experience in client support
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