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DTD CRM Manager

1.00 to 10.00 Years   United Arab Emirates   26 May, 2022
Farah Experiences LLC
1 Jobs Openings
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

This role is responsible for the development and support for MS Dynamic CRM and MS BizTalk, including business requirement gathering, developing the solution, and testingtroubleshooting the application. Working closely with senior management to develop and improve the business applications. The job scope also includes:

  • Responsible for the understanding and documenting the business requirements
  • Design the solution architecture for the business applications related to MS Dynamic CRM and MS BizTalk
  • Managing team of CRM engineers
  • Design and develop custom solutions and workflows on top of MS Dynamic CRM
  • Design and develop EAI (Enterprise Applications Integration) using MS BizTalk
  • Develop and maintain the MDM (Master Data Management system)
  • Writing the UAT and QA test cases together with QA Engineer, and validating it with the business users
  • Providing the required training for using the application to the business users
  • Troubleshooting any bugissue in the system and identifying the appropriate fix
  • Responsible for the Integrity, Maintenance, and changes to the Application Development Servers
  • Provides ad-hoc reporting and decision support required for management decision processes
  • Maximizing applications performance by monitoring performance, troubleshooting application problems and outages and scheduling application upgrades
  • Maintain application interfaces for data integration
  • Lead, train and support the work of other staff engaged in similar functions
  • Vendor Management
  • Monitoring and maintain the following ApplicationSystems:
    • MS Dynamic CRM
    • MS BizTalk
    • MDM (Master Data Management ) system
    • Integration Applications between MS Dynamic CRM system and other systems
To be considered for this role, you need to have;
  • Bachelor?s Degree in Computer Science, Engineering, or a related field
  • Microsoft Certified Technology Specialist (MCTS) in CRM
  • 8+ years? experience of Application Development
  • 6+ years? experience of Customizing MS Dynamic CRM
  • 5+ years? experience of Database Design and Analysis required
  • 5+ years? experience of design and develop REST APIs
  • 2+ years? experience of using ClickDimension
  • 2+ years? experience of using MS BizTalk
  • Experience with Microsoft dynamic CRM Online, including: customization, administration and development
  • Experience with MS BizTalk
  • Demonstrable, strong analysis skills are a must
  • Senior programming skills utilizing MS DotNet Framework, C#, JavaScript, JQuery, and AJAX
  • The ability to develop Web Services (SOAPREST)
  • The ability to create and debug complex stored procedures, SQL statements, views, triggers, and functions for MS SQL Server
  • The ability to develop MS SQL Server Reporting Services
  • An understanding of utilizing Visual Studio and Team Foundation Server
  • Experience with data modeling tools, and major DBMS systems such as Microsoft SQL Server is a plus
  • Good communication skills
Desirable:
  • Microsoft Certified Technology Specialist (MCTS) in BizTalk

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