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Diagnostic Master Technician

1.00 to 10.00 Years   United Arab Emirates   27 Sep, 2022
Al Futtaim Group
1 Jobs Openings
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

Diagnostic Master Technician | Toyota & Lexus | Al Futtaim Motors | Al AinOverview of the roleTo deal with the inspection, diagnosing and repair of vehicles using advanced diagnostic tools to identify the source of problems and repair vehiclesusing Fix it Right process, to provide unique customer experience in order to improve customer retention in compliance with OEM (Toyota Motor Corporation) standards.What you will do

  • Support Technical Advisor in Advance General Repairof Hybrid, Petrol , Diesel and Hydrogen powered vehicles.
  • Assist Technical Advisor in capturing data while creating the RSR- Repair Support Request, conducting Quality checks and performQC & RT when required.
  • Create Electronic Warranty Approval Request in Dealer Management System (SAP)
  • Carrying out On the Job training to Toyota Technicians and Diagnostic Technicians.
  • Proper usage of Special Service Tools and general tools inventory
  • Assist Controller and Technical Advisorto deliver the vehicle on promise delivery time based on S/A promise or customer demand
  • Daily interactions with Team Leader, Pro and Diagnostic Technicians to assist in developing technical skills in the team
  • Achieve overall productivity target set by management
  • Achieve set sold hours target by performing Diagnosis, General Repair, and Periodic Maintenance with Advance General Repair (AGR) and accessories fitment as per repair manual.
  • Achieve utilisation target set by the branch
  • Ensure 100% compliance with Fix It Right (FIR) Process and achieve FIR target
  • Ensure 100% compliance with 5S and Health & Safety Work Procedures
  • Ensure 100% quality in Electronic Vehicle Check reporting

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