Delivery Director

Job Description

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its advanced software engineering heritage to become the foremost global digital transformation services provider leading the industry in digital and physical product development and digital platform engineering services. Through its innovative strategy; integrated advisory, consulting and design capabilities; and unique Engineering DNA, EPAMs globally deployed hybrid teams help make the future real for clients and communities around the world by powering better enterprise, education and health platforms that connect people, optimize experiences, and improve peoples lives. Selected by Newsweek as a 2021 Most Loved Workplace, EPAMs global multi-disciplinary teams serve customers in more than 40 countries across five continents.As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked as the top IT services company on Fortunes 100 Fastest-Growing Companies list for the last three consecutive years. EPAM is also listed among Ad Ages top 25 Worlds Largest Agency Companies and in 2020, Consulting Magazine named EPAM Continuum a top 20 Fastest-Growing Firm.DESCRIPTIONAre you a technologist with a passion for leading complex technology projects? Are you able to guide and advise customers and teams on technology decisions? Do you have strong soft skills with solid stakeholder management experience?Then you have an opportunity to work with highly skilled and engaged teams across the globe on modern technical stacks and lead engagements with some of the biggest and most innovative customers.Come join us!The Delivery Director will be accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget. You will be working alongside globally renowned and award-wining Design, development and technology teams who are passionate about what they do and how they do it. You will play a key role building strong business and technology relationships, take a hands on approach to define and deliver, and embody and drive a culture of continuous improvement.What Youll Do

• Hands-on technology practitioner who can suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences
• Create, present and advocate solution architectures and approaches with deep technical details; as well as conduct solution architecture review/audit, calculate and present ROI
• Participate in the full cycle of pre-sales activities, drive time pressured preparation of customer proposals (including fixed price), define the implementation and design for the solution, present the proposed solution architecture to the customer and the statements of work from delivery perspective
• Hands-on delivery management experience covering the full project initiation and life cycle: lead management, qualification for the bid/financing, drive solutioning and staffing, client management, delivery and execution governance. Accountable for delivery from financial, sourcing, development and business perspectives
• Run multiple delivery streams and clients, to ensure governance at top management level and conduct governance project meetings and identify successful and unsuccessful project factors and gaps
• Work closely with multi-disciplined teams of product owners, architects, engineers, and quality assurance to drive estimates, delivery plans and retrospectives. Identify and manage engagement risks and flag major issues early
• Hands-on management of delivery stream along with management & growth of a team of Technology Delivery Managers - providing coaching, mentoring and development support to drive up delivery capability across the department

• Expected to have at least 10 years in IT and at least 5+ years in positions of a Project / Program Manager, Coordinator, Solution / Systems / Enterprise Architect; Delivery Manager
• Director level delivery manager with at least 2+ years experience of being a director in a large SI/ consultancy
• Must have demonstratable experience of running a programme of at least 6 projects on a $20m+ account and team of 150+
• Good technical knowledge and experience of cloud and devops
• 4+ years of in-store retail experience gained while working for a retailer
• Must have an agile background (keyworks like digital factory a great advantage)
• Experience of delivering at least 2 of the following:
  • Single Customer View (SCV)
  • Loyalty
  • POS (across 100+ stores)
  • Mobile POS
  • Mobile application
  • Experience in building delivery teams and solutions. Proven experience in driving scalable enterprise initiatives
  • Prior exposure to the Retail industry and eCommerce preferred
• Experience working in an agile environment
• Proven experience of hands-on managing delivery of an organization of 40-100 FTEs, or engagements of a smaller size but high business impact
• Hands on experience in technology and software engineering practices with ability to supervise and suggest competitive technical decisions and assure a winning mix of delivery practices applied on the project. Business savvy and able to oversee delivery from financial, sourcing, development, and business point of view

• Competitive compensation depending on experience and skills
• Opportunity to work on leading edge platforms, working in a fast-paced, agile, software engineering culture
• Knowledge-sharing with colleagues from EPAMs global tech communities
• Unlimited access to learning solutions
• Regular performance feedback and salary reviews
• Opportunities for professional growth

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