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Customer Service Representative

2.00 to 5.00 Years   United Arab Emirates   11 Oct, 2025
Job LocationUnited Arab Emirates
EducationDiploma; Graduate
SalaryNot Mentioned
IndustryCustomer Service / Telecalling
Functional AreaNot Mentioned

Job Description

Customer Service RepresentativeJob Location : United Arab EmiratesResponsibilities:•Maintaining a positive, empathetic, and professional attitude toward customers at all times.•Responding promptly to customer inquiries.•Communicating with customers through various channels.•Acknowledging and resolving customer complaints.•Knowing our products inside and out so that you can answer questions.•Processing orders, forms, applications, and requests.•Keeping records of customer interactions, transactions, comments, and complaints.•Communicating and coordinating with colleagues as necessary.•Providing feedback on the efficiency of the customer service process.•Ensure customer satisfaction and provide professional customer support.Requirements:•High school diploma, general education degree, or equivalent.•Excellent communication skills•Ability to stay calm when customers are stressed or upset.•Comfortable using computers.•Experience working with customer support.

Keyskills :
Customer service excellence Effective communication Multitasking and time management

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