| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | CustomerService/Telecalling |
| Functional Area | Not Mentioned |
Customer Service RepresentativeJob Location : UAERoles and Responsibilities :?Handles incoming calls or inquiries from prospective customers or clients?Prioritize and process customer orders and requests submitted by telephone, email, live chat, or instant message?Assists customers effectively by solving customer disputes?Maintain thorough and accurate customer service records?Work as part of the sales team to drive positive company sales results?Help customers register online and process their orders?Check product availability for customer orders and order or restock items if necessary to satisfy the customer?Communicate with customers about their orders, including any delays or changes in delivery?Follow-up with callers on the complaint and/or question resolution status?Pack and process ordersRequirements :?Excellent with Microsoft excel?Strong communication and negotiation skills?Telesales experience?Detail-oriented and works with a high degree of accuracy?Ability to multitask?Ability to tactfully handle stressful and difficult situations?Possess strong problem-solving skills
Keyskills :
ExcellentwithMicrosoftexcel
© 2023 HireeJobsGulf All Rights Reserved
