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Customer Service Officer

2.00 to 8.00 Years   United Arab Emirates   29 Jul, 2025
Job LocationUnited Arab Emirates
EducationGraduate
SalaryNot Mentioned
IndustryCustomer Service / Telecalling
Functional AreaNot Mentioned

Job Description

Key Responsibilities: Respond to customer inquiries via phone, email, or in person.Provide accurate information about services, schedules, and policies.Resolve customer complaints efficiently and professionally.Maintain and update customer records in the CRM system.Coordinate with field teams to ensure timely service delivery.Gather customer feedback and report to management for service improvement.Follow up with customers to ensure issue resolution.Qualifications: Bachelor’s degree or equivalent.Excellent communication and interpersonal skills.Customer service experience preferred.Knowledge of waste management services is a plus.Proficiency in MS Office and CRM software.

Keyskills :
MS Office and CRM software

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