| Job Location | United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | IT /Computers - Software |
| Functional Area | Not Mentioned |
Description:GREENO is a FoodTech startup providing balanced ready-to-eat meals and healthy snacks via a network of smart automated food points in our clients offices. The company is established in Dubai with a vision to become a leading player in MENA healthy food market. Our team has extensive expertise in international healthy food market, servicing major global companies, such as SAP, KPMG, HP, BMW, Mercedes-Benz and others. To support our clients in implementing their employee well-being strategies, as well as reaching their ESG goals, we have developed corporate healthy lifestyle programs. We are looking for ambitious people to join our fast-growing global team. We are hiring experienced Customer Service Manager.Key responsibilities:- Sales planning- Assortment management- Control of food points servicing by the expediter and compliance with the food points checklist standards- Conducting events aimed at revenue growth (tastings, surveys, giveaways, promotions)- The customer manager should visit all food points and communicate with 2-3 clients per week- Resolving operational issues (each point has a personal managers phone, and the manager is connected to a chat with clients)- To increase customer loyalty, the manager creates a chat with company employees. Most tasks/surveys/requests are resolved through this chat. Additional responsibilities:- Resolving issues related to the quality of service at the point of sale. If a customer has a negative experience, the issue is escalated to the Customer- Care team- Resolving issues related to the quality of food. If there is a problem with the food, a specially trained member of the Customer Care team, who understands the cooking process and can communicate in specialized language, is dispatched to handle the situation and ensure the customers satisfaction- Organizing the work of the single-window service (helping to accelerate the resolution of technical issues, assisting in the prompt response to customer inquiries), participating in tastings, and conducting surveys.Required skills:- Fluent English without a strong accent- Excellent written and verbal communication skills- Proficient user of Excel- Basic analytical and mathematical abilities- Ability and willingness to solve problems- Ability to achieve goals- Ability to take care of clients.Salary 7000 - 9500 AED per monthIf you are ready to start your journey with us, please send your CV
Keyskills :
Find properties, cars, jobs or items for sale in any Emirate. dubizzle is your leading free classifieds website in the UAE to buy, sell and find anything.
© 2023 HireeJobsGulf All Rights Reserved
