| Job Location | United Arab Emirates |
| Education | Diploma; Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
We are looking for a friendly and professional Customer Service Executive to handle customer inquiries, provide product/service information, resolve complaints, and ensure excellent customer satisfaction. The ideal candidate will be a good communicator, patient, and solution-oriented.Key Responsibilities:Respond promptly and professionally to customer queries via phone, email, chat, or social mediaProvide accurate information about products, services, and policiesLog and track customer issues, complaints, and feedback in CRM systemsResolve customer problems efficiently or escalate complex issues to the relevant departmentMaintain customer records and update account informationAssist customers with order processing, billing, returns, or refundsFollow up with customers to ensure their issues are resolved satisfactorilyCollaborate with internal teams (sales, technical, logistics) to improve service deliveryAdhere to company policies and guidelines in all customer interactionsParticipate in team meetings and training sessions to improve skills
Keyskills :
Customer Service Soft Skills
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