| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Job Type : Full-TimeWorking Hours: Monday ? Friday, 8:00 AM to 5:00 PMSeeking a dedicated Customer Service Executive to join our client?s team. This role involves close coordination with customers, overseas partners/agents, and local vendors to ensure smooth shipment processes.Key Responsibilities:?Coordinate with customers, overseas partners/agents, and local vendors once shipments are confirmed.?Regularly follow up with agents to get timely updates on shipments.?Send proper and timely updates to customers regarding their shipments via email.?Ensure compliance with internal SOPs and KPIs for efficient job closures.?Assist the pricing team with requests and adjustments.?Close files immediately after shipment delivery to maintain smooth workflow.Requirements:?Strong communication and organizational skills.?Ability to handle multiple tasks and prioritize effectively.?Proactive approach to problem-solving and shipment tracking.
Keyskills :
Strong communication and organizational skills
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