| Job Location | United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Responsibilities:Design, implement, and monitor customer experience strategies.Gather and analyze customer feedback to identify areas for improvement.Develop initiatives to enhance customer satisfaction and loyalty.Collaborate with teams to ensure consistent and high-quality service delivery.Resolve escalated customer issues and complaints effectively.Maintain detailed records of customer interactions and feedback.Conduct training sessions to improve customer service standards.Monitor industry trends and best practices in customer experience.Qualifications:Bachelor’s degree in Business, Marketing, or related field.Proven experience in customer service, customer experience, or related roles.Strong analytical and problem-solving skills.Excellent communication and interpersonal abilities.Proficiency in CRM software and MS Office.Customer-centric mindset with a passion for service excellence.
Keyskills :
CRM software and MS Office customer service customer experience
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