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CRM Engineer

1.00 to 10.00 Years   United Arab Emirates   12 May, 2022
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

This CRM Engineer is responsible for the development and support for internally created or supported application software, including: Business requirement gathering, developing the solution, and testingtroubleshooting the application. The role also works closely with senior management to develop and improve the business applications. The job scope also includes;

  • Responsible for the understanding and documenting the business requirements,
  • DevelopingCustomizing the application and collaborating with Manager on the Application Design and Architecture.
  • Writing the SIT/UAT test, and validating it with the business users.
  • Providing the required training for using the application to the business users.
  • Troubleshooting any bugissue in the system and identifying the appropriate fix.
  • Responsible for the Integrity, Maintenance and changes to the Application Development Servers.
  • Provides ad-hoc reporting and decision support required for management decision processes.
  • Maximizing applications performance by monitoring performance, troubleshooting application problems and outages and scheduling application upgrades.
  • Maintain application interfaces for data integration.
  • Lead, train and support the work of other staff engaged in similar functions.
  • Vendor Management
  • Monitoring and maintain the following ApplicationSystems:
    • MS Dynamic CRM
    • SQL Server
    • Integration Applications between MS Dynamic CRM system and other systems
    • Custom API?s
To be considered for this role, you will need to have;
  • Microsoft Certified Technology Specialist (MCTS) in CRM
  • Bachelor?s Degree in Computer Science
  • 6+ years? experience of Application Development
  • 5+ years? experience of Customizing MS Dynamic CRM
  • 5+ years? experience of Database Design and Analysis required
  • Experience with Microsoft CRM platform, including: customization, administration and development.
  • Demonstrable, strong analysis skills are a must.
  • Experience in Power Apps, Power automation, Power BI.
  • Senior programming skills utilizing MS DotNet Framework, C#, JavaScript, JQuery, and AJAX.
  • The ability to develop Web API using (SOAPREST).
  • The ability to integrate third party API?s with Dynamics CRM.
  • The ability to create and debug complex stored procedures, SQL statements, views, triggers, and functions for MS SQL Server.
  • The Ability to develop MS SQL Server Integration Services.
  • The Ability to develop MS SQL Server Reporting Services.
  • An understanding of utilizing Visual Studio and Team Foundation Server.
  • Experience with data modeling tools, and major DBMS systems such as Microsoft SQL Server, Snowflake are a plus.
  • Good communication skills
Desirable:
  • Microsoft Certified in Power Apps + Dynamics 365 Developer
  • Microsoft Certified Professional in SQL Server
  • 2 years? experience of Software Design
  • Experience with Microstrategy platform

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