Country Manager

Job Description

INDIA COUNTRY MANAGER In line with Maison?s long-term strategy, we are recruiting an Indian country manager to oversee the Indian subcontinent. He or she will be responsible to develop and implement the Maison?s strategy in this market to reach the Maison?s business and financial objectives and develop brand equity in the market. These will include:

• Managing sales & operations
• Marketing communication including local execution
• Client acquisition and development
• People and partner management
• Real estate development

Reporting to: Regional Brand Director, MEIALocation: Delhi, IndiaBusiness Development

• Propose annual budget and set sales targets
• Define Network strategy and recommend marketing action plan in collaboration with Dubai Regional team to achieve sales objectives
• Conduct Real Estate market research & gather competitive intelligence
• Identify strategic opportunities for new boutiques and POS and build the related business case
• Monitor boutique performance and propose actions plan on how to achieve quantitative and qualitative objectives and KPI?s.
• Ensure regular reports are submitted accurately and timely
• Manage financial aspects of budgeting/ phasing, P&L along with local finance controllers to ensure Financial KPI?s are met
• Identify, develop and manage VIP Clients and sales directly and with local partners
• Ensure client service excellence and efficiency of after sales service
• Recommend and execute strategy for the country in line with regional and global guidelines and objectives
• Develop Boutique, Time Vallee and wholesale growth and business development in the country
• Establish strong relationships with partners in an omnichannel approach and manage locally

Network Local Strategy

• Propose, implement and manage BTQ and multi-brand strategy for the country, in line with local objectives and international guidelines
• Bring forward leadership to motivate local retail, sales and partner teams and create unique experience
• Manage retail growth (organic and possible expansion)
• Initiate action plans to Identify, develop and upgrade local clientele

Marketing and Communication Strategy

• Work hand in hand with the regional marketing team to develop a local communication strategy to recruit, develop and build the Maison?s equity in the market.
• Define and implement coop actions plans with partners across all platforms (ATL, CRM, PR, events)
• Monitor effectiveness of communication activities and develop constantly to maximise ROI
• Oversee the implementation of local events plan ensuring best execution and image for the Maison?s

Point of Sale, Operations

• Realize field visits to evaluate operations and monitor compliance to the brand guidelines in terms of visual merchandising, assortments, pricing?
• Lead, train & guide boutique / point of sales managers & staff
• Implement correct point of sale structures with Partner
• Follow up on the staff training within the network and customer service implementations
• Implement retailization programs and required reporting to tools to monitor the business effectively

PROFILE

• Strong background in brand management and commercial planning in luxury retail industry with a multinational company
• Min. 5 years of experience in a managerial position
• Previous experience in account management is a plus
• Exposure in development of marketing plans and retail operations
• Experience of working on complex cross-functional projects with defined timelines and engaging with various stakeholders
• Strong analytical skills and attention to detail

• Entrepreneurial mindset, proactive, ability to demonstrate resourcefulness and manage ambiguity
• Min. Bachelor?s degree from a reputable university
• Computer literate with experience in using word, excel, and power point
• Good knowledge of Indian business & culture
• Fluent in Hindi and English languages

Still wondering why you should apply?

• You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise
• Your daily activities will be interesting, challenging and diverse

Join us! Drive your own career with Jaeger-LeCoultre!

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