| Job Location | United Arab Emirates |
| Education | Diploma; Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Location: DubaiJob RequirementsEducation and Experience:•High school diploma or equivalent (Bachelor’s degree preferred).•Minimum of 1–2 years of experience in customer service or support roles.•Experience in the ride-hailing or transportation industry is a plus.Skills and Competencies:•Excellent communication and interpersonal skills.• Strong problem-solving and conflict-resolution abilities.•Ability to work under pressure and handle multiple tasks simultaneously.•Proficient in using CRM tools and support software.•Multilingual abilities (e.g., Arabic, Hindi, Urdu, or Tagalog) are highly advantageous.Behavioral Traits:•Customer-focused with a positive attitude.• Empathetic and patient when dealing with driver concerns.•Detail-oriented with strong organizational skills.•Proactive in identifying and addressing issues.Preferred Qualifications:• Familiarity with ride-hailing apps and related technologies.•Basic knowledge of Dubai’s taxi and ride-hailing regulations.•Previous experience in driver or customer support roles.
Keyskills :
CRM tools and support software communication skills
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