CMPS Business Manager AME-2200012831

Job Description

CMPS Business Manager AME - (2200012831)Job: OperationsPrimary Location: Africa & Middle East-United Arab Emirates-DubaiSchedule: Full-timeEmployee Status: PermanentPosting Date: 03/Jun/2022, 8:24:01 AMUnposting Date: 17/Jun/2022, 10:59:00 PMAbout Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

1. Ensure full compliance of CMPS products and processes with internal policies and standards as well as external regulations at both Group and Country levels
2. Ensure proper functioning of day-to-day product controls, monitoring of product sales compliance, as well as timely identification and resolution of deficiencies in processes and emerging risks
3. Ensure satisfactory Audit outcomes
4. Oversee FM/CMPS MOU governance activities in CMPS AME locations
5. Provide cover for CMPS Business Manager AMEE where required
6. Assist the CMPS/Business Heads in implementing the business strategy and platforms
7. Assist in CMPS process transformation in leveraging agile ways of working and focusing on improving efficiency, scalability and client experience

1. Work closely with WM COO, CMPS Product Teams & Systems on any new system development and deployment for CMPS products.
2. Responsible for ensuring compliance with CMPS process universe across AME
3. Lead CMPS business risk initiatives in support of the Business across a wide range of themes including process and control improvements, regulatory implementation and implementation of bank wide risk and control framework
4. Recommend and implement actions and solutions to mitigate operational risks and enhance compliance in the business unit.

1. Drive transformation across order execution processes across CMPS AME, working with relevant stakeholders on best practices and embedding the new ways of working in the team
2. Assist in identifying risks in new product or platform rollouts / enhancements. Ensure that the operational risk implications of changes are anticipated and clearly signalled to appropriate stakeholders. Escalate to appropriate stakeholders when operational risks threaten to breach tolerances.
3. Value-add to the business unit by identifying new, thematic and developing risks, providing operational risk advice through RCSA and ad hoc reviews (Accountability reviews, lessons learnt reviews, Process / Control reviews) at the unit level or participating in reviews driven by Groupbased on thematic issues
4. Act as the Complaint Associate of WM to handle and assist in the investigation of CMPS product related complaints

1. Cross team collaboration and leadership skills ? proactive engagement with the Global and Country WM/ Business Unit Heads, second line risk functions and all other relevant parties responsible for risk and compliance.
2. Lead through example and build the appropriate culture and values. Set appropriate tone and expectations and work in collaboration with risk and control partners.

1. Ensure adherence to the RCSA requirements in the identification, assessment, mitigation and control and monitoring of risk. Ensure sufficient traction and follow through management actions to mitigate identified operational risks exposure.
2. Ensure that relevant Group and Business policies are effectively embedded within CMPS units

Keyskills :