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Client Renewals Advisor

0.00 to 1.00 Years   United Arab Emirates,Dubai   07 Nov, 2023
Job LocationUnited Arab Emirates,Dubai
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther
Functional AreaNot Mentioned

Job Description

As a Client Renewal Advisor you will be responsible for generating and managing renewal inquiries from different sources such as Phone calls, emails, chats and walk-in clients.Core Responsibilities include:

  • Following up with existing clients and updating the system.
  • Educating clients with information related to amendments, activities, eligibilities, free zones rules, terms and conditions.
  • Following up all renewal clients by phone call and emails.
  • Maintaining a positive relationship with the Channel Partners.
  • Achieving monthly renewal targets
  • In-dept product knowledge and market information.
  • Providing monthly reports
  • Interdepartmental smooth coordination.
  • Actively participating in delivering excellent sales/customer service to the clients.
  • Maintaining high conversion rates.
  • Providing straight forward, transparent, and accurate information related to the requirements of the client.
  • Preparing reports as required and/or requested by the line manager
Requirements
  • Previous experience in a fast paced sales driven environment .
  • Knowledge of company setup and business formation is essential
  • Ability to produce ideas for the customer and the department
  • Proven track record of meeting and exceeding targets
  • Background in customer service; industry knowledge is a plus
  • Proficient in MS Office, with working knowledge of CRM platforms
  • A customer-oriented attitude
  • Excellent communication and negotiation skills
  • Problem-solving aptitude
  • Ability to work well with a team
BenefitsWe believe that by investing in our team members, we are investing in the success of our clients and the overall growth of the company. Thats why we offer a comprehensive benefits package to support the well-being and growth of our employees.Here are just a few of the benefits we offer:
  • Competitive salary and performance-based bonuses
  • Comprehensive health coverage
  • Generous vacation time and paid holidays
  • Collaborative and supportive work environment
  • Opportunities for advancement and career development
If youre excited about the opportunity to be a part of a team thats making a difference in the world of entrepreneurship and youre ready for your next challenge, we want to hear from you!

Keyskills :
customer service Negotiation communication Problem Solving CRM Sales

About Company

As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future.

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