Central Store Operations Executive | UAE National

Job Description

Job Requisition ID: 135261 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the worlds most admired and innovative brands. Al-Futtaim Groups entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every dayOverview of the roleThis position works a central function to carry out daily operational tasks related to, Stock management, Cash management, store reporting, Ariba Process/POs and acts as liaises between stores and the regional office for all maintenance, IT approval or troubleshooting. The job holder is also responsible to ensure weekly updates from the business are communicated to the stores through the action news. This Job bring processes & activities together to facilitate easy execution of tasks and quick decision making. Standardise procedures and methods to enhance productivityWhat you will doCustomer Service & Communication    Develop and maintain a healthy relationship with all internal and external stakeholders.  Maintain excellent communication to ensure operation runs smoothly and efficiently.    Ensures the operations communication plan is delivered on time.    Drives the agreed actions for improvement from the daily, weekly and monthly business communications.    Preparation of daily, monthly reports and correspondence for prompt submission    Work in coordination with Buying and Logistics to ensure accurate stock maintenance    Respond in a timely manner to all customer queries generated via social media, contact centre or other platforms that require operational inputCost    Strategic and tactical level operations planning for stores through promotional analysis, business KPI tracking and analysis (ATV, IPC, Conversion footfall etc.    Construct, implement, monitor and control the budget and operational costs of all store.    Support the delivery of the shrinkage action plan within the stores    Ensure Store Facilities & Maintenance are monitored as per the operating budget plan and ensuring the costs are utilized to achieve the highest cost-benefit outcome.ERP & Standards    Effectively manage SAP transactions in all day to day activities to maintain system integrity and exceed store service level expectations.    Ariba- Raise all store requests through Ariba portal acting as a single point of contact for all stores.    Retail Pro Ensure retail pro records are up -to -date in coordination with EIT (Till receipts, Arabic description, promotions etc )    Enforce procedures to maintain stocks and systems accuracy and profit protection across all countries.    Ensure consistent standards are maintained across all stores through 1 filing systemBusiness Growth    Support IT Integration & development    New development store projects with corporate and principal provided resources. Ensuring compliance and brand requirements.    Work on new initiatives of the business to drive efficiency and productivity in storesRequired skills to be successfulGood knowledge of SAP PRT system & POS SystemExpert Excel capabilityWhat equips you for the roleMinimum 2-3 years retail experience in operational/administrative roleStrong Analytical Skills, Communication, Decision Making and Team workAbout Al-Futtaim RetailAl-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencers in both regions with over 75 stores offering both fashion & food options. Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference

Keyskills :