| Job Location | United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Responsibilities: To promote all principal airline products/services for dnata and to provide comprehensive sales support and information brokerage service (freight rates, flight details, bookings, inter-line connections) to cargo agents to ensure the products are well promoted in the market. - Discusses safety concerns openly and reports them to the concerned supervisor - Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment - Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner - Follows day-to-day operations related to own job - Conducts/ Receives calls and follows up on the existing ones to identify new revenue opportunities and maintain existing accounts - Builds and maintains relations with existing sales leads and decision makers by providing them with prompt and professional service - Works with sales team regularly to verify lead information, airline rates, schedules, capacity and feeding back market data to ensure the accuracy and availability of data in a timely manner - Identifies trends in customer inquiries to ensure that the required stakeholders are updated on the information - Ensures airway bill execution at Cargo Partners, thereby maximising revenue opportunities by selling of higher profit services - Reverts promptly to the cases where pre-flight customer inquiries are passed to the relevant dnata Cargo sections or to the airline feedback - Sends out the required broadcast messages to all customers briefing them with the changes to any of the freight products under guidance from the sales team - Develops reports regularly which include information on the number of the outgoing calls, outcome purpose and follows up on list of opportunities
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