| Job Location | United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
CaptainWe are currently looking for young, dynamic, self-motivated Food & Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as: ? Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel ? Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests ? Practice good customer relations and attend to customer complaints and queries satisfactorily ? Ensure the Outlet is set-up for service and supervise for a smooth operation ? Direct and supervise the service team to ensure that all duties are performed as per standards ? Ensure that all colleagues have received adequate training to perform their duties ? Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available ? Ensure minimum wastage, breakage and spoilage ? Actively use up selling techniques by exceeding guest expectations and to increase revenueSkillsEducation, Qualifications & ExperiencesYou should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You should possess a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in minor leadership and supervisory roles are a definite plus.Knowledge & CompetenciesThe ideal candidate will be customer driven and an extremely proactive and ?switched on? individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multicultural team and guests alike, while possessing following additional competencies: Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Adaptability Teamwork Job Location Al Ain, UAE
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