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Call Centre Agent

2.00 to 5.00 Years   United Arab Emirates   11 Dec, 2024
Job LocationUnited Arab Emirates
EducationGraduate
SalaryNot Mentioned
IndustryCustomer Service / Telecalling
Functional AreaNot Mentioned

Job Description

Call Centre AgentJob Location : UAEKey Responsibilities:•Contact existing and potential customers to promote company products and services.•Accurately document customer purchase orders and process all purchases accordingly.•Generate promising leads for the outside sales team to pursue.•Manage customer accounts to ensure satisfaction with company offerings.•Foster solid relationships with customers to encourage repeat business.•Utilize company-provided sales scripts to drive sales and address customer rejections.•Develop in-depth knowledge of customer products and services to make informed recommendations based on customer needs and preferences.•Consistently meet or exceed daily and monthly targets for call volume and sales.Requirements:•A strong sales background and excellent communication skills are essential for this role.•The ideal candidate will be able to work independently and as part of a team, with a focus on delivering exceptional customer service and consistently meeting sales targets.

Keyskills :
Call Center experience

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