| Job Location | United Arab Emirates |
| Education | Diploma; Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Job Position – Call Center ExecutivesCompany Name – Orchid FertilityLocation: Dubai, UAEJob Type: Full-timeIndustry: HealthcareIn this role, you will support patients on their fertility journey with care, empathy, and professionalism.Key Responsibilities:Handle incoming calls and patient inquiries with warmth, accuracy, and confidentialityProvide information about services, appointments, and proceduresSchedule and confirm patient appointments efficientlyMaintain accurate records in the patient management systemCoordinate with clinical and administrative teams to ensure smooth patient flowFollow up with patients as needed and ensure exceptional service at every touchpointSupport bilingual communication needs (Arabic/English) if applicableRequirements:Previous experience in a call center or customer service role (healthcare experience preferred)Excellent communication skills (Arabic & English is a strong advantage)Strong interpersonal skills with a compassionate and patient-centric approachAbility to manage sensitive conversations with discretionProficient in MS Office and call-handling systemsAbility to multitask and work in a fast-paced environment
Keyskills :
Customer Service and good communication skills.
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