| Job Location | United Arab Emirates |
| Education | High School & Equivalent |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
Hiring – Call Center Agent (Arabic Speaker)We are seeking an Arabic-speaking call center professional with a medical background to join our Dubai team. This role involves managing incoming customer contacts, delivering accurate clinical-related information, and ensuring a positive experience for callers while maintaining strict confidentiality.Key Responsibilities:• Handle inbound calls, queries & complaints — manage customer concerns professionally and calmly.• Provide high-quality, customer-focused service — give accurate information and help resolve issues.• Update database & document interactions — record call details and outcomes in the system.• Follow scripts, policies & processes — adhere to provided procedures and escalation pathways.• Meet team targets & ensure data confidentiality — work to achieve KPIs while protecting sensitive information.Requirements:• Qualification: Graduate in Nursing, Pharmacy, or another medical field.• Language: Arabic speaker required (fluency in English is an advantage).• Attitude: Professional phone manner, reliable, and able to work within call center procedures.Application guidance:• When applying, please reference Call Center - Agent Arabic Speaker in your email subject line.
Keyskills :
Excellent Communication Skills Active Listening
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