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Call Center Agent

3.00 to 5.00 Years   United Arab Emirates   14 Dec, 2024
Job LocationUnited Arab Emirates
EducationDiploma; Graduate
SalaryNot Mentioned
IndustryCustomer Service / Telecalling
Functional AreaNot Mentioned

Job Description

Responsibilities:Answering questions: Provide information about products or services, and answer customer questionsHandling complaints: Respond to customer complaints and issues, and resolve themProcessing orders: Take orders, process payments, and assist with returnsDocumenting information: Document all call information according to standard proceduresFollowing up: Follow up on customer inquiries that werent immediately resolvedEscalating issues: Identify and escalate issues to supervisors as needed

Keyskills :
Call Center Good communication skills

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