Call Center Agent

1.00 to 4.00 Years United Arab Emirates 29 Apr, 2023

Our client is one of the largest electronic brand. They are now looking for a Call Center Agent to join them. Roles & Responsibilities

Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the companys new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the companys customer management policies

Preference

Immediate Joiners
Arabic Speakers
Prior work experience in call center with any electronic brand for at least 1 year in similar position

Qualifications

Benefits

Keyskills :

TASC Outsourcing is a staffing and managed services company of the Middle East headquartered in Dubai, United Arab Emirates.

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