Café Manager

1.00 to 10.00 Years United Arab Emirates 29 Jun, 2022

Café Manager | M&S | Hayat MallKEY ACCOUNTABILITIES:Café & Customer Management

Seek and maximise revenue opportunities and minimise costs
Consistently exceed customer expectations
Develop a motivated and high performing team committed to delivering clear goals
Protect the health, safety and well being of our customers and colleagues
Be a change agent, constantly reviewing service delivery
Work closely with the existing M&S Café team to ensure a seamless operation
Develop a culture of actively seeking feedback from customers on a regular basis.

People�

Develop a positive and direct relationship with all colleagues
Within the department, support a culture of pride, ownership and desire to exceed expectation
Foster a culture of flexibility.

Health and Safety

Develop an awareness of the implications that H&S issues have on insurance premium
Understand relevant H&S legislation and the implications on the business, taking action as required
Ensure all departmental staff work hygienically and productively.

Operations

Review and communicate financial information to assist in proactive and timely decision making
Manage monthly stock-takes and review results and variances with relevant departments
Build and maintain an efficient team of employees, driving the team towards the objectives of the business.

Keyskills :

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