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Butler?Rooms Division- Jumeirah Group

1.00 to 10.00 Years   United Arab Emirates   22 Apr, 2022
Jumeirah Group - Other locations
1 Jobs Openings
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

About Jumeirah & the Hotel:Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different? brand promise.Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.About the JobAn opportunity has arisen for a Butler to join our Rooms department in the Jumeirah Group. The main duties and responsibilities of this role:

  • Comprehensive knowledge of the hotel, including all departments, services and outlets
  • Provide assistance and information to all guests
  • Build a rapport with all in-house VIP guests, ensure guests are recognized and obtain specific individual needs (likes/dislikes) in order to maintain guest history files and a high level of feedback within the department
  • Maintain privacy and security of in-house guests and is continually proactive in all areas of operation
  • Prepare and check-in arrival rooms, in-house guests and departure rooms
  • Adhere to the Front Office Grooming and Uniform Standards
  • Be thoroughly knowledgeable of all in-room services, amenities, functions, systems, as well as Opera and Micros
  • Fully responsible for Suites / Villas areas
  • Coordinate laundry and pressing ? collection and delivery
About you:
  • Secondary education
  • 2 years? experience in a 5 star Hotel
  • Fluency in written and spoken English
  • Knowledge of basic Microsoft Office applications.
  • Knowledge of front office application.
  • Desirable: Other language (Russian, German, French, Japanese)
  • Outgoing personality with ability to communicate fluently with guests and colleagues.
  • Must possess high levels of integrity, intelligence, maturity in outlook and authenticity
  • Strong Communication Skills, able to communicate with VVIP guests, Diplomats and Royalties
  • Be able to talk and converse with guests with intelligence and ease
  • Passion and ability to stimulate ideas and execute them to materialization in best interest of the hotel, guests and colleagues
  • Must be full of enthusiasm
  • Ability to work on weekends and Night Shifts
About the Benefits:We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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