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Business Support Executive

1.00 to 10.00 Years   United Arab Emirates   03 May, 2023
Halian
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryIT /Computers - Software
Functional AreaNot Mentioned

Job Description

Business Support ExecutiveTo provide comprehensive business administration support to the Managing Director and the META Sales Team to enable the effective delivery against agreed sales targets and KPIs. The job holder will support the META Team through best in class business support and admin processes to ensure queries through the sales team are promptly dealt with customer data is accurately recorded and updated on Salesforce Sales meetings are effectively organised, and ad-hoc projects and tenders/bids are successfully executed.Main duties and responsibilities:Systems Administration:

  • Maintain and manage internal database/systems, identifying any gaps and missing data between systems, i.e., Linked-In, Salesforce, Tableau and capturing the updates.
.Set up/create customer accounts when required, building customer profile..Update sales information on customer/client portals where necessary.Communications.Act as first point of contact for META sales queries for both internal and external parties, including students. .Direct students outreach to monitor, track and feedback their experience..Review cyber industry news on a regular basis, updating the META team with any relevant news items or publications..Reporting on and communicating client contract performance status on a regular basis to the sales and Managing Director, META.General Administration.Set up and arrange internal and external meetings, liaising with meeting delegates, venues and facilities providers..Collate reports and presentations from META team members for distribution to the Leadership Team members..Deal with sales invoice queries, expediting in a timely manner to ensure prompt payment and in some cases pursue payment with customer finance contact. .Report on the status of purchase order paperwork to META Team on a regular basis. .Liaise with Swansea Warehouse to order swag for students and new starters..Manage and update META shared Dropbox folders, ensuring an efficient data storage system..Produce relevant sales management information reports for META Management Team and clients when required. .Continuously review, update and improve business processes..Manage and maintain Sales policies and procedures library.Event Administration.Manage event wait list for each META event..Communicate event changes to customers/students in a timely manner..Support the sales team to identify single bookings and ensure these are touched by sales and evident in Sales Force.Project Administration.Support META sales team with tender preparation and application process, collating relevant documentation and ensuring timelines and submission deadlines are adhered to and met..Provide general administration support for ad-hoc projects and initiatives within the META region.Other
  • Carry out any other business support related tasks as requested by the META Management Team.
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About Company

Award-Winning Tech Talent Company. We help businesses make progress, build efficiency and discover new possibilities. Our goal is to support talented individuals to explore, innovate and unleash their potential.Our success has spanned over 20 years. In that time, we’ve come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers that fulfil potential, faster.Halians smart services, tech talent and search capability, help you to realise tomorrow’s potential. To discover the amazing things that are possible when you bring the right people and the right technology together.

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