Business Development Manager- APPRO Venture - SC Ventures

Job Description

Business Development Manager, APPRO Venture - SC Ventures - (2200024545)Job: VenturesPrimary Location: Africa & Middle East-United Arab Emirates-DubaiSchedule: Full-timeEmployee Status: PermanentPosting Date: 07/Sep/2022, 7:47:20 AMUnposting Date: OngoingAbout ApproAppro is an exciting fintech start-up disrupting the banking onboarding journey for retail clients. At Appro we pride ourselves on our transparency, and our ability to quickly provide our clients with the best loan and credit card options that they can seamlessly review and compare in order to select the offer that helps them set their money goals on the path to success.This is an opportunity to join Appro as a Business Development Manager. The role will be based in the UAE.Role Responsibilities Key Objective ? Partner Banks Onboarding and Success ManagementStrategy

• Acquire banks and non-banking financial institutions
• Build a sustainable and healthy relationship with partner banks ensuring customer partner success
• Promote volume, revenue growth, and cross selling of appro products
• Capture and share client feedback to help continuous improvement in product offering
• Be an ambassador for appro and promote its value proposition with clients and other stakeholders in the market

• Achieve defined sales targets
• Draw up monthly plans to generate new business to achieve set sales targets and objectives
• Source and call on prospects on an ongoing basis to maintain an agreed sales pipeline
• Undertake sales presentations and organise monthly roadshows as per the agreed numbers
• Establish and maintain close business collaborations with partners across the group to generate new business leads
• Solicit referrals from other parts of the group and business partners
• Build and deepen relationship with existing client base to increase business penetration
• Determine monthly plans and implement sales and service process to achieve agreed sales and revenue targets and objectives for incremental business from existing clients, and effectively:
  • Carry out agreed sales activities and initiatives
  • Adhere to standards for frequency and type of customer contact
  • Promote business volume growth and increase in subscriber base, and
  • Prioritise activities based on the level of existing / potential business and revenue contribution of clients in the portfolio
• Build an information database on existing clients to support relationship building and business growth efforts
• Keep abreast of clients? needs and conduct regular checks on market trends and competitors? programme offering.

• Provide truly professional key account management service to achieve a high level of customer satisfaction and retention
• Consistently adhere to key account management standards.
• Practise service excellence in handling customer issues, complaints, product enquiries in a timely, problem-free and responsive manner
• Work with the relevant teams within the Company to maintain a high level of customer satisfaction and retention
• Enhance service levels through recommendation of improvements in operational processes, procedures and products based on customer feedback
• Ensure smooth and timely client onboarding
• Ensure completeness and accuracy of documents
• Ensure relevant forms and documents are submitted for processing according to the approved timeline
• Ensure customer personal information documents are managed and kept in confidentiality
• Ensure all due diligence on matters related to Money Laundering and CDD for onboarding are carried out in accordance with compliance policies
• Timely submission of sales reports
• Ensure sales MI is updated per the required timeline
• Ensure sales pipeline is updated as per the required timeline
• Undertake to furnish sales information and customer contacts as and when required

• Motivate oneself to improve on selling and personal skills especially in meeting sales target, relationship management with internal and external stakeholders, time management, communication skill and recommending training in appropriate aspects.
• Upgrade oneself in knowledge and new developments in banking, financial and investment products and services and ensure that certification and licensing requirements for the job are obtained according to the timeline.

• Ensure compliance with the Company?s standards and regulatory requirements pertaining to Money Laundering and CDD.

Keyskills :