| Job Location | United Arab Emirates |
| Education | Graduate; Post Graduate |
| Salary | Not Mentioned |
| Industry | Customer Service / Telecalling |
| Functional Area | Not Mentioned |
A leading UAE retail brand is seeking enthusiastic Bilingual Call Center Agents to join their team in Sharjah. The role involves handling customer interactions across multiple channels, including phone, email, WhatsApp, and live chat. This position is ideal for individuals who are passionate about delivering excellent customer service and fluent in Arabic and/or English.Key Responsibilities:Respond to customer inquiries and provide solutions via phone, email, WhatsApp, and live chatMaintain professionalism and high-quality customer service at all timesAssist customers with product information, order status, and issue resolutionDocument and update customer interactions accurately in the systemCollaborate with team members to ensure smooth operations and customer satisfactionRequirements:Fluency in Arabic and/or EnglishStrong communication and interpersonal skillsCustomer-focused attitude and problem-solving capabilitiesAbility to work in a dynamic, fast-paced environment
Keyskills :
Customer Service Soft Skills
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