Associate City Head - Dubai

Job Description

When you think of food delivery in the MENA region, we?d be pretty surprised if talabat didn?t pop into your mind first! Since delivering our first order in Kuwait in 2004, we?ve grown quite a lot over the past 17 years.Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.We are looking for an Associate City Head to join our team and be part of our growth. If you?re a Sales driven person who is hungry for a new adventure, a multinational workplace is waiting for you.Whats On Our Plate

• Develop strategic business plans to achieve sales objectives and expand restaurant supply in all areas within a given commission take rate and time frame.
• Identify growth areas and set achievable targets for new acquisitions and live restaurants in the specified area and be accountable for overall city performance.
• Monitor competitor activities and set required plans to improve restaurant potential growth.
• Generate extra revenue through team achievement of non-commission revenue (advertising) deals.
• Follow up closely on team accomplishment of daily/weekly tasks to secure high levels of quality performance and ability to reach their targets through management skills by coaching, motivating, and guiding the team to full capacity.
• Monitor performance of the team by ensuring restaurant partner acquisition, closed restaurants deals, hygienic content metrics, promotions, account management, and market research.
• Evaluate and assess targets on an individual level and provide objective feedback to support team members in their growth.
• Scale the team according to the current portfolio of brands and on-board new joiners.
• Create detailed reports to help the team achieve targets and maintain accurate records of restaurant details such as account management performance report and sales acquisition.
• Propose new ways of improving liaison and growth with existing partner restaurants.
• Integrate team tasks on corresponding tools and dashboards used within the company.
• Collaborate with different internal teams to reach designated KPIs and work closely with the following departments: marketing, finance, operations and logistics.

What We Ordered

• Bachelor?s Degree in Management/ Marketing / Business Systems or similar.
• 8+ years of experience in Sales, Account Management, or a related field. (Preferably Area Manager)
• In-depth Knowledge of Food Industry Market.
• Knowledge of professional proposal and pricing model.
• Knowledge of CRM.
• Proper and Direct Team Management Experience.
• E-commerce Experience is a plus.
• Strong analytical skills.
• Hungry, Ambitious, Motivated.
• V. Good Communication and interpersonal skills.
• Excellent English language speaker. Arabic is an advantage
• Strong leadership skills.

Working within Talabat means access to the world?s leading perks and benefits, including:

• Vibrant, dynamic & international workplace.
• Building the fastest growing, largest, and most valuable network of online food ordering services in the world, and more.
• Challenging and fulfilling steep learning curve.
• Opportunity to be a value-adding contributor to this fast-growing global company.
• Working with diverse, cross-cultural teams from over 45 nationalities.
• Company events, cultural and sports events.
• Comprehensive healthcare.
• Competitive salary.

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