Assistant Manager Custody Operations s contract

Job Description

Assistant Manager Custody Operations (12 months contract) - (2200018077)Job: OperationsPrimary Location: Africa & Middle East-United Arab Emirates-DubaiSchedule: Full-timeEmployee Status: PermanentPosting Date: 21/Jul/2022, 12:59:05 PMUnposting Date: OngoingAbout Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.Job Purpose This is a 12 months contractual roleThe job holder is mandated to provide cost efficient, customer focused and well controlled service delivery to both internal and external customers. The job holders responsibilities extend to managing Securities Services operations of the unit and to make SCB UAE/DIFC the bank of choice for our customersThe Role Responsibilities

• To undertake periodic self assessment on key controls to access the proper functioning and adequacy of existing controls.
• To effectively manage Standard Chartered Bank, UAE/DIFC Securities Services operations (Custody) on a daily basis and escalate to the Unit Head Custody and Clearing Operations any transactions which requires immediate resolution.
• Ensure that turnaround times in respect of processing various transactions are met on a constant basis as per agreed SLA with respective units
• Meet the departmental operation budget by ensuring that the cost of providing services are tracked and controlled in relation to the budgets set for these activities. Always look for ways and means to control cost per transaction and that includes monitoring cost on courier, communication and other misc. expenses.
• Ensure that all enquiries / complaints are resolved within agreed turnaround time
• To develop strong working relationship between our back office and in country teams to ensure that transaction processing is carried out with minimal risks and with high quality standards.
• To develop key working relationships with internal customers and support units etc.
• To ensure that Department Operating Instructions (DOI), checklists, SLA are kept up to date, and shared with the team-members and reviewed to ensure practicing of the same.
• To ensure that the department gets a satisfactory audit rating in all external / internal reviews
• Ensure Adherence by unit to All Group and country policy and procedures including CMS policy.
• Ensure adherence on an ongoing basis to all requirements of KYC/AML/sanction regulations as may be issued from time to time.
• To ensure that all risks and losses related to payment services are identified, documented and registered in the risk systems .
• Ensure that all internal account reconciliation escalations are addressed on a daily basis and correction entries passed where required e.g. sundry, erroneous, CSA accounts etc.
• To ensure that any nostro un-reconciled entries are escalated are kept to a minimum and are resolved on a daily basis.
• Ensure that BCP/DR plans for the section covers all relevant activities and that the tests carried out are successful.
• Drive team-work for unit?s common goal.
• Initiate transfer of best practices to/from other processing centres.
• Living the values of SCB at all times

Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

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