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Account Manager NI ? CX SA and MTN

1.00 to 10.00 Years   United Arab Emirates   30 Mar, 2022
CX Customer Experience
1 Jobs Openings
Job LocationUnited Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustrySales Outsourcing
Functional AreaNot Mentioned

Job Description

Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people?s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.The team you?ll be part ofThe Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams. In this position, you will be responsible to manage Nokia?s Network Infrastructure Business with MTN Group across all of its operations.What you will learn and contribute toAs part of our team, you will:

  • Acts as a main contact point for customers.
  • Proactively identifies, develops & wins Nokia business in line with Nokia growth and profitability targets.
  • Implements Nokia?s account strategy.
  • Develops understanding of customers? key business drivers and uses this knowledge for creating business and market share growth opportunities for Nokia.
Your skills and experience You have:
  • Minimum of 3 years account management, products, solutions, and services sales experience in the telecommunication industry.
  • Deep understanding of NI (IP/Optics & Fixed Networks) solutions, and ability to convey the unique selling points to various levels in the service provider organization.
  • Proven track record in meeting and exceeding Order Intake targets and related KPI?s such as Revenues, CQI.
It would be nice if you also had:
  • Pre-Sales/Bid management and/or pricing background
  • Smart tendering, negotiation, and Sales techniques, Sales Process Understanding.
  • Certification in selling IP and Optics solution.
  • Past working Experience with MTN Group.
What we offerNokiaoffers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programsand highly diverse teams with an inclusive culture where people thrive and are empowered.This position is open for Dubai or Johannesburg location and involves frequent travel for the meetings with MTN affiliates.Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:
  • One of the World?s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.Nokia?s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.We are committed to a culture of inclusion built upon our core value of respect.Join us and be part of a company where you will feel included and empowered to succeed.Additional Information

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