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Key Account Manager - Delta (Non?Managerial Level)

1.00 to 3.00 Years   Tanta, Egypt   20 Dec, 2024
UniOil
50 to 99 Jobs Openings
Job LocationTanta, Egypt
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryFMCG - Dairy Production - Food & Beverage Production
Functional AreaNot Mentioned

Job Description

Key Account Manager Position (Non?Managerial Level)For Delta Area (Menofia- Gharbia ? Behaira)The role of Key Account Manager and Responsibilities will include, but not limited to the following:

  • Developing and sustaining solid relationships with key clients that bring in the most income for the company.
  • Developing and sustaining solid relationships with DMU (Decision Making Unit).
  • Research key customer wants and needs.
  • Suggest solutions that answer clients? needs and want.
  • Research and source new potential clients.
  • Ensure the ordered products are delivered in a timely manner.
  • Resolve customers complaints in an effective and respectful way.
  • Acting as the main point of contact between key clients and internal teams.
  • Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients? needs are met.
  • Gather, report and communicate customers feedback on service and product delivery.
  • Measure, track and analyze key account metrics.
  • Create reports for upper management.
  • Compiling reports on account progress, goals, and forecasts.
  • Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each clients long-term goals.
  • Developing and managing a portfolio of Key Accounts.
  • Achieving monthly sales targets by identifying and developing new customers.
  • Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within existing customers to maximize share of wallet.
  • Coordinating pre-sales and post-sales follow-up.
  • Achieving and exceeding weekly and monthly KPIs.
  • Key Accounts Analysis.
  • Monitoring market trends and providing regular competitor feedback.
Technical & Personal Skills
  • Proven work experience in market and achieving set targets.
  • Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
  • People-oriented, and ability to self-motivation.
  • Ability to identify potential areas of growth and identify new business partnership opportunities.
  • Strong organization skills and multi-tasking skills.
  • Excellent customer service and leadership skills.
  • Excellent analytical and problem-solving.
  • Excellent communication, interpersonal, and negotiation skills.
  • Team player.
  • Ability to add value, reduce costs and make business improvements.
  • Strong technical knowledge and understanding of company products.

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