| Job Location | Sharjah |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Banking/ Accounting/ Financial Services |
| Functional Area | Not Mentioned |
JOB DESCRIPTIONRole: Help Desk AgentLocation: Sharjah - Al Musallah AreaRole Purpose:To assist customers in their banking requirements by delivering high quality service while projecting ADIBs professional image in all interpersonal dealings.Key Accountabilities of the roleThese are the main responsibilities of this roleRESPONSIBILITIES:1- Maintaining a high level of service attitude towards customers.2- Executing, distribution, recording of customer instructions from various channels e.g. incoming mail, fax etc.,3- Handling general walk in inquiries in a pleasant manner regarding ADIBs products & services and directing the customers to the respective service areas.4- General administrative work which may include preparation of memos, customer letters, filing etc.,5- Delivery of cheque books and ATM cards to customers6- Handling and delivering captured card issues on account of customers7- Delivery of covered cards to customers8- Delivery of returned cheques to customers9- Perform any other responsibilities entrusted by Branch management from time to time.Specialist Skills / Technical Knowledge Required for this role:
Keyskills :
Retail Banking risks ADIB institutional banking UAE banking practices regulations Cross Sales Central Bank of UAE Operational Policies Computer Skills
Abu Dhabi Islamic Bank
Job Source: hciq.fa.em2.oraclecloud.com
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