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Debt Collector/Call Centre Agent

1.00 to 3.00 Years   Sharjah   05 Sep, 2024
CompanyName Confidential
Job LocationSharjah
EducationNot Mentioned
Salary3000 - 4000 AED
IndustryNot Mentioned
Functional AreaNot Mentioned

Job Description

DescriptionWe are seeking a highly motivated and experienced Debt Collector/Call Centre Agent to join our team. The successful candidate will be responsible for contacting clients and collecting outstanding debts in a timely and professional manner. The ideal candidate should have excellent communication skills, be detail-oriented, and possess a strong work ethic.Responsibilities

  • Contact clients to collect outstanding debts
  • Negotiate payment plans and settlements with clients
  • Maintain accurate records of all collections activities
  • Provide excellent customer service to clients
  • Collaborate with team members to achieve collection goals
  • Adhere to all legal and ethical standards
Skills and Qualifications
  • 1-3 years of experience in debt collection or call centre operations
  • Excellent communication skills in English
  • Strong negotiation and problem-solving skills
  • Ability to work effectively under pressure and meet deadlines
  • Proficient in MS Office and CRM software
  • Ability to maintain confidentiality and handle sensitive information
  • Bachelors degree in business administration or related field

Keyskills :

About Company

OnePoint Consultants DWC LLC

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