RMS Technician Female

1.00 to 10.00 Years Saudi Arabia 07 Sep, 2024

Job Location	Saudi Arabia
Education	Not Mentioned
Salary	Not Mentioned
Industry	Facilities & Property Management
Functional Area	Not Mentioned

System Support and Maintenance:

Operational Support: Provide daily operational support for the RMS, ensuring that system functions are performed accurately and efficiently.
Maintenance: Perform routine maintenance tasks, including system updates, backups, and troubleshooting of system issues.

Troubleshooting and Repair:

Technical Support: Diagnose and resolve technical issues related to the RMS, including software malfunctions and hardware problems.
Repair: Implement corrective actions to repair and restore system functionality, coordinating with vendors or IT support as needed.

System Monitoring:

Monitoring: Monitor the performance of the RMS, including system health, resource utilization, and data integrity.
Alerts: Respond to system alerts and notifications, addressing issues promptly to minimize downtime.

User Support:

Assistance: Provide support to end-users, including answering questions, resolving issues, and offering guidance on system use.
Training: Assist in training users on how to effectively use the RMS and its features.

Documentation and Reporting:

Record Keeping: Maintain accurate records of system maintenance, troubleshooting activities, and user support interactions.
Reporting: Prepare and submit reports on system performance, issues, and resolution status to the RMS Supervisor.

System Upgrades and Improvements:

Upgrades: Assist with the implementation of system upgrades, including installing new software, configuring new features, and testing functionality.
Improvements: Identify opportunities for system improvements and collaborate with the RMS Supervisor to implement enhancements.

Compliance and Safety:

Regulatory Compliance: Ensure that all system operations and maintenance activities comply with relevant regulations and organizational policies.
Safety Protocols: Follow and enforce safety protocols related to the use and management of RMS hardware and software.

Collaboration and Communication:

Team Collaboration: Work closely with other RMS team members and IT staff to address complex issues and support system initiatives.
Communication: Effectively communicate with stakeholders, providing updates on system status and addressing any concerns.

Keyskills :

APPLY NOW

Related Jobs